TeleDoc App Privacy Policy for Doctors

Introduction

Welcome to TeleDoc! This Privacy Policy outlines how TeleDoc Technologies (“we”, “our”, “us”) collects, uses, and shares information about you (“users”, “you”) when you use our mobile application and services (“App”). We are committed to protecting your privacy and ensuring compliance with the requirements of Google Playstore and other app stores.

Entity Information

TeleDoc App is owned and operated by TeleDoc Technologies, located at 2 Osho Street, Opebi Ikeja, Lagos.

Privacy Policy Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: Compliance@teledoc.com.ng
• Address: [2 Osho Street, Opebi Ikeja, Lagos]

Data Collection and Usage

Types of Data Collected

Personal Information:

• Name
• Email address
• Phone number
• Medical history and records
• Payment information

Sensitive Information:

• Health information
• Biometric data

Technical Information:

• Device information (e.g., model, operating system)
• App location & address
• App usage data

How We Use Your Data

• Provide Services: To provide and maintain our App and services.
• Personalization: To personalize your experience.
• Communication: To communicate with you about updates, security alerts, and support.
• Analytics: To analyze usage and improve our services.
• Compliance: To comply with legal obligations and protect your data.

Data Sharing

We do not sell your personal or sensitive data. We may share your information with:

• Service Providers: To assist in providing our services (e.g., payment processors, hosting providers).
• Healthcare Professionals: To facilitate consultations and provide medical care.
• Marketing & Advertising Platform: To create communication with our audience
• Legal Authorities: If required by law or to protect our rights.

Data Handling Procedures

Security Measures

We implement robust security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits
• Access controls to restrict data access

Data Retention and Deletion

• Retention: We retain your data for as long as necessary to provide our services or as required by law.
• Deletion: You may request the deletion of your data by contacting us. We will delete your data within 90 days or much less, subject to legal requirements.

User Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request data deletion
• Withdraw consent for data processing

Compliance Checklist

1. Linking: Our privacy policy is linked on our app’s store listing page and within the app itself.
2. Entity Reference: This policy holds reference to TeleDoc Technologies.
3. Clear Labeling: This document is clearly labeled as a privacy policy.
4. Contact Mechanism: Users can contact us at Compliance@teledoc.com.ng for inquiries.
5. Browser Accessibility: This policy is readable in standard browsers without plugins.
6. Public Accessibility: This policy is available on an active, publicly accessible, and non-geofenced URL.
7. Non-editable: This policy is non-editable.
8. Data Disclosure: This policy comprehensively discloses how we access, collect, use, and share user data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and within our App. Your continued use of the App after any changes indicates your acceptance of the new Privacy Policy.

Conclusion

We are committed to safeguarding your privacy and ensuring the secure handling of your personal and sensitive data. If you have any questions or concerns, please do not hesitate to contact us.

Effective Date: July 1st, 2024

TeleDoc Technologies
2 Osho Street, Opebi Ikeja, Lagos
Compliance@teledoc.com.ng